18. Dismissal from Adidas Customer Care
I received the same email from Adidas Customer Care. Clearly my disappointing experience of the Adidas brand (both online and on the High Street) was of no interest to Adidas Customer Care.
I was beginning to think that nobody would listen to me.
Customer Ref No: 1038837
Dear Mr Adcock
Thanks for contacting adidas!
Unfortunately Customer Care is unable to assist with enquiries related to the Online Shop, which is a separate operation to adidas UK.
We therefore kindly ask that you contact our dedicated Online Shop team directly using the details below for further assistance:
adidas Online Shop
www.adidas.co.uk
Tel: 0800 279 4144
Email: service@onlineshop.adidas.co.uk
We hope this information is of use to you and would like to thank you for contacting Customer Care and for your interest in the adidas brand.
Kind regards
adidas UK Customer Care
customercareuk@adidas.com