20. Reply from Adidas London Newsroom
I was right. Not long after I had circulated my complaint to a wider group did I receive a reply from Abigail Hallworth at the Adidas London Newsroom.
A promise of raising my feedback internally? I was looking forward to seeing what would become of this.
Hi Joe,
Thank you for getting in touch, and sorry that you have had a delay in getting back to you.
I have raised your feedback internally with our customer care team and they should be in touch shortly.
Thanks again, and apologies for any inconvenience caused
Thanks,
Abi
abigail.hallworth@adidas.com